Remote Bilingual Spanish/English Customer Support

Teleperformance; Clifton (TX); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Supplemental medical coverage

Critical care insurance

Pet insurance

FSA plans

Retailer discounts

Job summary

Teleperformance is seeking a Customer Support Specialist to be the primary contact for clients, handling inquiries with professionalism in a fast-paced, work-from-home environment.

Responsibilities include resolving issues efficiently, providing excellent service, and collaborating with teams while protecting confidential information. Requires a High School Diploma and at least 6 months of customer service experience.

Qualifications

• Handle and respond to customer inquiries with care and accuracy.
• Provide excellent service through active listening and clear communication.
• Treat confidential information with care and discretion.
• Collaborate effectively with teammates and support departments.
• Adapt to varying policies and maintain a customer-first approach.

Responsibilities

• Respond to inbound and outbound inquiries from customers.
• Deliver high-quality support in a fast-paced environment.
• Document interactions and resolve issues with follow-up as needed.
• Escalate complex problems to appropriate teams when required.

Skills

Active listening

Customer service

Confidential information

Team collaboration

Problem solving

Windows OS

Education

High School Diploma

Tools

Windows OS

Job description

Teleperformance is seeking a Customer Support Specialist to be the primary contact for clients, handling inquiries with professionalism in a fast-paced, work-from-home environment.

Responsibilities include resolving issues efficiently, providing excellent service, and collaborating with teams while protecting confidential information. Requires a High School Diploma and at least 6 months of customer service experience.