Remote Bilingual Spanish/English Customer Service Pro

Teleperformance; Kentucky; Remoto; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Life insurance

Supplemental medical coverage

Critical care insurance

Pet insurance

FSA plans

Retailer discounts

Descrizione del lavoro

Teleperformance is seeking a Customer Support Specialist to serve as the primary contact for clients, handling inbound and outbound inquiries with professionalism and efficiency. This remote role supports a high-velocity service environment and requires strong communication and problem-solving skills.

Eligible candidates will have a minimum 6 months of customer service experience, be 18+ years old, and comfortable with Windows-based systems.

Competenze

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.

Mansioni

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Appropriately communicate with customers.

Conoscenze

Customer service

Active listening

Communication

Teamwork

Problem solving

Emotional intelligence

Critical thinking

Attention to detail

Shift flexibility

Formazione

High School Diploma or equivalent

Strumenti

Windows-based systems

Descrizione del lavoro

Teleperformance is seeking a Customer Support Specialist to serve as the primary contact for clients, handling inbound and outbound inquiries with professionalism and efficiency. This remote role supports a high-velocity service environment and requires strong communication and problem-solving skills.

Eligible candidates will have a minimum 6 months of customer service experience, be 18+ years old, and comfortable with Windows-based systems.