Remote Bilingual Customer Service Rep — Spanish/English

AAA Auto Club Enterprises; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match and pension

Paid parental leave and PTO

Job summary

AAA Auto Club Enterprises is seeking a bilingual Customer Service Representative for our Insurance Call Center in the United States. You will handle inbound calls, assist members with insurance and membership needs, and provide friendly, solution-focused support.

We value experience in customer service, fluency in English and Spanish, and the ability to work from home with a quiet, dedicated space and reliable internet. Health coverage, retirement benefits, and paid leave are offered.

Qualifications

• Minimum 1 year of customer service experience, preferably in a call center.
• Fluent in English and Spanish.
• Ability to work from home with a quiet, dedicated workspace and reliable internet.
• Strong problem-solving and communication skills.

Responsibilities

• Handle inbound calls and assist members with insurance and membership needs.
• Resolve issues and recommend products.
• Navigate multiple systems to provide personalized service.
• Maintain a positive attitude in a fast-paced environment.

Skills

Bilingual English/Spanish

Customer service experience

Remote work capability

Job description

AAA Auto Club Enterprises is seeking a bilingual Customer Service Representative for our Insurance Call Center in the United States. You will handle inbound calls, assist members with insurance and membership needs, and provide friendly, solution-focused support.

We value experience in customer service, fluency in English and Spanish, and the ability to work from home with a quiet, dedicated space and reliable internet. Health coverage, retirement benefits, and paid leave are offered.