Remote Benefits & LOA Specialist

Addison Group; Atlanta (GA); Remote; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Addison Group is seeking a Benefits & LOA Specialist to support its HR team in a fully remote role. You will manage a high volume of employee leaves and benefits inquiries across multiple states, coordinating with HR partners and benefit providers.

The ideal candidate has hands-on experience with leave administration and benefits, including ADA accommodations, workers’ compensation, and multi-state employee populations in a fast-paced environment.

Qualifications

• 3+ years of HR support experience.
• At least 2 years of benefits and leave of absence experience.
• Experience supporting ADA accommodations.
• Workers’ compensation experience required.
• Multi-state HR/leave administration experience required.
• Workday experience strongly preferred.
• Basic Excel skills.

Responsibilities

• Manage a high volume of employee leave requests across multiple states, including medical, family, personal, and workers’ compensation‑related leaves.
• Guide employees through the leave process, including required documentation, deadlines, status updates, and return‑to‑work requirements.
• Coordinate with leave administrators, HR partners, managers, and benefit providers to track cases and resolve outstanding items.
• Support ADA accommodation requests by coordinating documentation, tracking the interactive process, and escalating complex cases as appropriate.
• Assist with workers’ compensation cases, including claim documentation, carrier communication, work restrictions, and return‑to‑work coordination.
• Respond to employee questions regarding benefits eligibility, enrollment, qualifying life events, coverage changes, and benefits during leave.
• Research and resolve benefits discrepancies in partnership with the Benefits Manager, payroll, and benefit providers.
• Maintain accurate leave dates, benefits changes, case notes, and supporting documentation in Workday and internal tracking systems.
• Partner with payroll regarding leave‑related pay changes, benefit deductions, and employee status updates.
• Monitor pending cases, follow up on missing documentation, and prioritize urgent employee inquiries within a busy shared inbox or ticket queue.
• Prepare basic Excel reports to track active leaves, outstanding actions, and benefits‑related issues.
• Maintain confidentiality when handling sensitive employee, medical, and benefits information.

Skills

HR support

Benefits administration

Leave of absence

ADA accommodations

Workers’ compensation

Multi-state HR

Excel

Tools

Workday

Job description

Addison Group is seeking a Benefits & LOA Specialist to support its HR team in a fully remote role. You will manage a high volume of employee leaves and benefits inquiries across multiple states, coordinating with HR partners and benefit providers.

The ideal candidate has hands-on experience with leave administration and benefits, including ADA accommodations, workers’ compensation, and multi-state employee populations in a fast-paced environment.