Remote Benefits Account Lead

Gosnaphop; San Antonio (TX); Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is partnering with a client (a growing PEO) to recruit a Benefits Account Manager for a fully remote, full-time role. The role focuses on managing client benefits programs, guiding enrollments, addressing inquiries, and coordinating with carriers and internal teams to ensure seamless benefits administration.

Ideal candidates have 4+ years in benefits/benefits administration or account management, strong communication skills, and a proven ability to manage multiple accounts remotely

Qualifications

• 4+ years of experience in employee benefits, benefits administration, account management, or a related field.
• Experience working within a PEO, benefits brokerage, insurance, or HR services environment preferred.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication abilities.
• Highly organized with strong attention to detail.
• Ability to work independently in a fully remote environment.

Responsibilities

• Manage day-to-day relationships with an assigned portfolio of PEO clients.
• Serve as a knowledgeable resource for employee benefits, plan options, and administration.
• Coordinate benefit enrollments, changes, renewals, and other client requests.
• Respond to client questions and resolve benefits-related issues promptly.
• Partner with internal HR, payroll, benefits, and service teams to address client needs.
• Communicate with insurance carriers and benefits providers as needed.
• Assist with annual renewals, plan changes, and open enrollment activities.
• Review benefit information and documentation for accuracy.
• Maintain detailed client records and follow up on outstanding items.
• Identify opportunities to improve the client experience and strengthen relationships.

Skills

Employee benefits

Account management

Customer service

Communication

Organization

Remote work

Tools

Microsoft Office

Job description

Addison Group is partnering with a client (a growing PEO) to recruit a Benefits Account Manager for a fully remote, full-time role. The role focuses on managing client benefits programs, guiding enrollments, addressing inquiries, and coordinating with carriers and internal teams to ensure seamless benefits administration.

Ideal candidates have 4+ years in benefits/benefits administration or account management, strong communication skills, and a proven ability to manage multiple accounts remotely