Remote Behavioral Health Care Manager

CVS Health; Pennsylvania; Hybrid; USD 61,000 - 130,000; Full time

Benefits offered by this job

Remote work within the U.S.

Comprehensive benefits package

Job summary

CVS Health is seeking a licensed Behavioral Health professional to join our remote care management team in the United States. You will conduct assessments and coordinate care plans to address complex behavioral and physical health needs from home.

The role emphasizes telephonic care, collaboration with providers and in-house teams, and crisis intervention when needed. A Master’s degree in Social Work or Counseling and an active license are required.

Qualifications

• Active, unrestricted independent clinical license in your state.
• 3+ years of post-master’s direct clinical experience.
• 3+ years of experience with mental health and substance use disorders.
• Comfort providing care telephonically while documenting in real time.
• Strong Motivational Interviewing and technology skills.

Responsibilities

• Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
• Develop and coordinate individualized care plans aligned with member benefits and available resources
• Collaborate closely with providers and internal teams to ensure seamless, cost‑effective care
• Provide crisis intervention and follow‑up support for members experiencing behavioral health or medical crises
• Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
• Coordinate psychosocial wraparound services and community resources

Skills

Motivational Interviewing

Telephonic care

Clinical documentation

Education

Master's degree in Social Work or Counseling

Job description

CVS Health is seeking a licensed Behavioral Health professional to join our remote care management team in the United States. You will conduct assessments and coordinate care plans to address complex behavioral and physical health needs from home.

The role emphasizes telephonic care, collaboration with providers and in-house teams, and crisis intervention when needed. A Master’s degree in Social Work or Counseling and an active license are required.