Remote Behavioral Health Case Manager

CVS Health; Harrisburg (Dauphin County); Remote; USD 61,000 - 130,000; Full time

Job summary

CVS Health is seeking a licensed Behavioral Health Care Manager to join our fully remote care management team nationwide. In this role, you will apply clinical expertise to support members with behavioral and physical health needs, coordinating care and resources from home during business hours in your time zone.

The position requires an active, unrestricted state license (LCSW, LPC, LMFT, and others), a Master’s in Social Work or Counseling, and 3+ years post-master’s clinical experience.

Qualifications

• Active, unrestricted independent clinical license in your state.
• 3+ years of post-master’s direct clinical experience
• 3+ years of experience with mental health and substance use disorders
• Comfort providing care telephonically while documenting in real time
• Strong Motivational Interviewing and technology skills

Responsibilities

• Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
• Develop and coordinate individualized care plans aligned with member benefits and available resources
• Collaborate closely with providers and internal teams to ensure seamless, cost‑effective care
• Provide crisis intervention and follow‑up support for members experiencing behavioral health or medical crises
• Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
• Coordinate psychosocial wraparound services and community resources

Skills

Motivational Interviewing

Telephonic care

Clinical documentation

Provider collaboration

Education

Master's degree in Social Work or Counseling

Tools

EHR

Telemedicine tools

Job description

CVS Health is seeking a licensed Behavioral Health Care Manager to join our fully remote care management team nationwide. In this role, you will apply clinical expertise to support members with behavioral and physical health needs, coordinating care and resources from home during business hours in your time zone.

The position requires an active, unrestricted state license (LCSW, LPC, LMFT, and others), a Master’s in Social Work or Counseling, and 3+ years post-master’s clinical experience.