Remote B2B Tech Support & Sales Specialist

Energy Innovation Corp; Florida; Remote; USD 76,000 - 109,000; Full time

Benefits offered by this job

Mentorship program

Benefits throughout

Job summary

Power Systems Group, a Hialeah, FL company, is seeking a Technical Support Specialist with strong Genesys Cloud experience to route leads and own the full sales cycle from outreach to contract signing. The role supports a remote setup and offers a ladder of opportunity for growth.

You will build landing pages, collaborate with marketing to refine ads, and craft follow-ups that drive responses. A proactive, judgment-driven mindset is essential for this position.

Qualifications

• 4+ years of experience with Genesys Cloud.
• Experience with Omnichannel Support.
• Strong independent judgment and critical thinking.
• Ability to manage the full sales cycle from outreach to signed contract.

Responsibilities

• Read intent data and route leads as priority (Hialeah, FL).
• Own the full sales cycle from initial outreach to signed contract.
• Build landing pages that convert curiosity into demo bookings.
• Share field intel to sharpen next quarter's ads.

Skills

Genesys Cloud

Omnichannel Support

Critical thinking

Independent judgment

Tools

Genesys Cloud

Job description

Power Systems Group, a Hialeah, FL company, is seeking a Technical Support Specialist with strong Genesys Cloud experience to route leads and own the full sales cycle from outreach to contract signing. The role supports a remote setup and offers a ladder of opportunity for growth.

You will build landing pages, collaborate with marketing to refine ads, and craft follow-ups that drive responses. A proactive, judgment-driven mindset is essential for this position.