Remote B2B Collections Specialist – Commission Bonus

TSI - Transworld Systems Inc.; Holland (MI); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Bonus opportunity

Benefits package: medical, dental, and

Vision, 401k with employer matching, 2

PTO and paid holidays

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative for a work-from-home role. You will handle consumer calls to resolve unpaid accounts, update records, and locate contact information while adhering to laws and company policies.

The position offers a base pay of $16-$18 per hour plus a monthly commission bonus structure, paid training, and a comprehensive benefits package. Candidates should have prior collections experience and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Experience in commercial collections preferred.
• Excellent verbal and written communication skills.
• Strong work ethic and integrity.
• Ability to pass pre-employment background and drug screening.
• Available to work 8:00am–5:00pm, Monday–Friday.

Responsibilities

• Communicate with consumers by telephone and resolve unpaid accounts.
• Update account information accurately in computer files on each call.
• Perform skip tracing to locate consumer contact information.
• Counsel delinquent customers to arrange payments.
• Comply with applicable laws and company policies.
• Provide feedback to management and suggest process improvements.
• Perform other duties as assigned by management.

Skills

Verbal communication

Written communication

Negotiation skills

Team player

Problem solving

Strong work ethic

Organizational skills

Confidentiality

Positive attitude

Education

High School Diploma or GED

Tools

AS/400

FACS

Job description

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative for a work-from-home role. You will handle consumer calls to resolve unpaid accounts, update records, and locate contact information while adhering to laws and company policies.

The position offers a base pay of $16-$18 per hour plus a monthly commission bonus structure, paid training, and a comprehensive benefits package. Candidates should have prior collections experience and strong communication skills.