Remote B2B Collections Specialist — Commission & Benefits

TSI - Transworld Systems Inc.; Augusta (GA); Remote; USD 44,083,000 - 52,349,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunity

Bonus opportunities

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative. This is a work-from-home role with equipment provided and paid training.

The position offers a monthly commission bonus, a team-oriented environment, and a comprehensive benefits package including health, dental, vision, 401k with employer matching, PTO and holidays. The ideal candidate has a High School Diploma or GED and experience in commercial collections, with strong communication, negotiation, and problem-solving

Qualifications

• High School Diploma or GED required.
• Experience in commercial collections.
• Pass pre-employment background and drug screening.
• Remote work readiness: equipment provided and internet requirements.

Responsibilities

• Communicate with consumers by telephone and approve written correspondence to resolve unpaid accounts.
• Provide thorough, accurate account updates in computer files for each call.
• Skip tracing to locate consumer contact information.
• Counsel delinquent consumers to assist in finding funds to meet obligations.
• Comply with Federal, State, and Local laws and TSI policies and procedures.
• Maintain knowledge of company policies and procedures and provide feedback for process improvement.

Skills

Communication skills

Strong work ethic

Teamwork

Negotiation

Problem solving

Confidentiality

Organization

Phone etiquette

Education

High School Diploma or GED

Tools

AS/400

FACS

Job description

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative. This is a work-from-home role with equipment provided and paid training.

The position offers a monthly commission bonus, a team-oriented environment, and a comprehensive benefits package including health, dental, vision, 401k with employer matching, PTO and holidays. The ideal candidate has a High School Diploma or GED and experience in commercial collections, with strong communication, negotiation, and problem-solving