Remote B2B Collections Specialist - Commission Bonus

Transworld Systems Inc.; North Augusta, Augusta, Holland (SC, GA, MI); Remote; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid training

Bonus opportunity

Benefits package

Remote work

Job summary

Transworld Systems Inc. is hiring a Remote Call Center Representative. This work-from-home role offers $16-$18/hour plus a monthly commission bonus.

You will communicate with consumers by phone, update account records, and seek resolutions for unpaid balances from the comfort of your home using company-issued equipment. We provide paid training, a team-oriented environment, growth opportunities, and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Experience in commercial collections required.
• Excellent verbal and written communication skills.
• Ability to pass pre-employment background and drug screening.
• Available to work 8:00am–5:00pm, Monday–Friday.
• Stable work history.
• Ability to maintain confidentiality.

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts.
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received.
• Skip tracing to locate consumer contact information.
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations.
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties.
• Complying with and staying up-to-date on all TSI policies and procedures.
• Maintaining knowledge of functional areas, company policies, and procedures.
• Providing feedback to management concerning possible problems or areas of improvement.
• Making recommendations to implement improved processes.
• Performing other duties as assigned by management.

Skills

Communication

Problem solving

Organization

Teamwork

Negotiation

Phone etiquette

Integrity

Education

High School Diploma or GED

Tools

AS/400

FACS

Job description

Transworld Systems Inc. is hiring a Remote Call Center Representative. This work-from-home role offers $16-$18/hour plus a monthly commission bonus.

You will communicate with consumers by phone, update account records, and seek resolutions for unpaid balances from the comfort of your home using company-issued equipment. We provide paid training, a team-oriented environment, growth opportunities, and comprehensive benefits.