Remote Collections Specialist – Bonus Eligible

Transworld Systems Inc.; Phoenix (AZ); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training

Bonus potential

Benefits package

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems, Inc. is seeking a Remote Call Center Representative to join our customer service team. This role is remote with MST preferable and offers a starting pay of $15–$16 per hour plus bonus potential.

You will engage with consumers to secure past-due payments and provide a professional, compliant service experience. Candidates should have a High School diploma or equivalent, reliable high-speed Internet, and strong communication skills.

Qualifications

• High School diploma or equivalent is required.
• Access to high-speed internet and a remote work setup.
• FDCPA knowledge is preferred.
• Professional phone etiquette and negotiation skills emphasized.
• Strong customer service aptitude and confidentiality mindset.
• Ability to problem solve and multitask.
• Commitment to compliant, accurate information exchange via phone.

Responsibilities

• Call consumers to secure payments on past due accounts.
• Ensure all work complies with company policies and applicable laws and regulations.

Skills

Customer service

Negotiation

Phone etiquette

Communication

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems, Inc. is seeking a Remote Call Center Representative to join our customer service team. This role is remote with MST preferable and offers a starting pay of $15–$16 per hour plus bonus potential.

You will engage with consumers to secure past-due payments and provide a professional, compliant service experience. Candidates should have a High School diploma or equivalent, reliable high-speed Internet, and strong communication skills.