Remote Collections Specialist: Call & Negotiate Payments

TSI - Transworld Systems Inc.; Albuquerque (NM); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Bonus potential

Benefits package

Job summary

Transworld Systems, Inc. is seeking a Remote Call Center Representative to join our customer service team.

This role offers work-from-home flexibility and paid training to start your career in collections with a major BPO provider. You will call consumers to secure payments on past-due accounts, follow compliance laws, and maintain exceptional service standards while using strong communication and problem-solving skills.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet required.
• FDCPA knowledge preferred.

Responsibilities

• Call consumers to secure payments on past due accounts.
• Ensure compliance with policies and laws while collecting.
• Maintain professional and accurate documentation.

Skills

Professional phone etiquette

Strong negotiating skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Clear communication over phone

Education

High School diploma or equivalent

Job description

Transworld Systems, Inc. is seeking a Remote Call Center Representative to join our customer service team.

This role offers work-from-home flexibility and paid training to start your career in collections with a major BPO provider. You will call consumers to secure payments on past-due accounts, follow compliance laws, and maintain exceptional service standards while using strong communication and problem-solving skills.