Remote Collections Specialist — Work From Home

TSI - Transworld Systems Inc.; Albuquerque (NM); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunities

Generous bonus structure

Comprehensive benefits including med,

Job summary

TSI - Transworld Systems Inc. is hiring a Remote Call Center Representative to engage with customers by phone, update files, and work toward resolving unpaid accounts. This is a remote role with CST/MST zone coverage and paid training.

Compensation is $15-16/hour with a monthly commission structure, and a comprehensive benefits package is provided. The position offers a team-oriented environment and growth opportunities.

Qualifications

• Excellent communication skills and a positive attitude.
• Experience in customer service or collections is a plus.
• Ability to learn new processes and stay organized.
• Proficient with basic computer tools and systems.
• Comfort with working remotely and managing time independently.

Responsibilities

• Interact with consumers by phone, document updates, and seek resolutions on unpaid accounts.
• Conduct skip tracing to locate contact information and gather payment details.
• Counsel delinquent customers to facilitate payments and compliance with laws and company policies.
• Maintain up-to-date knowledge of regulations and internal procedures.
• Provide feedback to management and suggest process improvements.

Skills

Communication

Customer service

Proactive

Computer skills

Independent工作

Job description

TSI - Transworld Systems Inc. is hiring a Remote Call Center Representative to engage with customers by phone, update files, and work toward resolving unpaid accounts. This is a remote role with CST/MST zone coverage and paid training.

Compensation is $15-16/hour with a monthly commission structure, and a comprehensive benefits package is provided. The position offers a team-oriented environment and growth opportunities.