Remote Collections Specialist – Growth

TSI - Transworld Systems Inc.; Phoenix (AZ); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Bonus program

Benefits package

Job summary

TSI - Transworld Systems Inc. is hiring a Remote Call Center Representative to communicate with consumers by telephone, update records, and resolve unpaid accounts from a home-based setting.

You will perform skip tracing, counsel delinquent clients, and ensure compliance with laws and company policies. The role emphasizes customer service experience, strong communication, and the ability to work independently in a distributed team.

Qualifications

• Ambition to grow their career.
• Experience in collections or customer service or sales.
• Positive, friendly demeanor.
• Strong communication skills.
• Proficient computer skills.
• Ability to work independently and prioritize tasks.

Responsibilities

• Communicate with consumers by telephone and handle correspondence to resolve unpaid accounts.
• Update account information accurately in computer files for each call.
• Conduct skip tracing to locate consumer contact information.
• Counsel delinquent consumers to help them meet payment obligations.
• Comply with applicable laws and regulations and with TSI policies.
• Maintain knowledge of company policies and procedures.
• Provide feedback to management on problems or improvements.
• Suggest process improvements.
• Perform other duties as assigned by management.

Skills

Ambition

Customer service

Sales experience

Communication skills

Computer skills

Independence

Motivation to learn

Job description

TSI - Transworld Systems Inc. is hiring a Remote Call Center Representative to communicate with consumers by telephone, update records, and resolve unpaid accounts from a home-based setting.

You will perform skip tracing, counsel delinquent clients, and ensure compliance with laws and company policies. The role emphasizes customer service experience, strong communication, and the ability to work independently in a distributed team.