Remote Auto Glass Claims Specialist

Safelite; Texas; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Tuition reimbursement

Paid training

Weekly pay

Associate discounts

Job summary

Safelite, a leading auto glass company, seeks remote customer service representatives for January 2027 classes. This full-time or part-time role offers a structured, performance-based environment and requires you to provide a dedicated home workspace, Windows 11 computer, and high-speed internet.

Starting pay is $18.00 per hour, with weekly pay and a benefits package including 401(k) matching, tuition reimbursement, and paid training.

Qualifications

• Must be comfortable in a structured, performance-based environment.
• Remote work setup with dedicated workspace and minimal background noise.
• 16+ years of age and HS diploma or equivalent.

Responsibilities

• Answer inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripts.
• Enter claim data into production systems during live calls.
• Guide customers through filing glass claims with empathy and build rapport.

Skills

Customer service

Empathy

Communication

Scripting

Confidentiality

Structured environment

Education

High School Diploma or equivalent

Tools

Windows 11

High-speed Internet

Direct Ethernet connection

Computer/phone systems

Job description

Safelite, a leading auto glass company, seeks remote customer service representatives for January 2027 classes. This full-time or part-time role offers a structured, performance-based environment and requires you to provide a dedicated home workspace, Windows 11 computer, and high-speed internet.

Starting pay is $18.00 per hour, with weekly pay and a benefits package including 401(k) matching, tuition reimbursement, and paid training.