Remote Auto Claims Specialist - Bilingual

CSAA; Missouri; À distance; USD 34 000 - 45 000; Plein temps

Résumé du poste

CSAA Insurance Group (CSAA IG) is hiring an Associate Auto Claims Advisor for a remote role across multiple U.S. time zones. You will verify coverages, conduct liability investigations, and advise members on liability decisions while handling non-injury claims.

The position includes a 6-week paid virtual training (Mon-Fri, 8:00am-5:00pm PT) starting 12/07/2026, with a remote-first culture and opportunities to collaborate with diverse teams.

Qualifications

• High School Diploma or 2 years in a customer-facing virtual environment.
• Ability to work remotely and meet work-from-home requirements.
• May require Adjusters license as required by state.

Responsabilités

• Investigate, evaluate, negotiate and settle auto and property damage claims.
• Open claims and obtain loss details from insured and others.
• Explain policy coverage and appropriate actions to customers.
• Maintain a diary system and ensure compliance with state regulations.
• Communicate with customers and repair facilities.

Connaissances

Customer service

Bilingual

Remote work

Empathy

Time management

Communication

Formation

High School Diploma/GED

Description du poste

CSAA Insurance Group (CSAA IG) is hiring an Associate Auto Claims Advisor for a remote role across multiple U.S. time zones. You will verify coverages, conduct liability investigations, and advise members on liability decisions while handling non-injury claims.

The position includes a 6-week paid virtual training (Mon-Fri, 8:00am-5:00pm PT) starting 12/07/2026, with a remote-first culture and opportunities to collaborate with diverse teams.