Remote Auto Claims Advisor - Bilingual

CSAA; Arizona; À distance; USD 34 000 - 39 000; Plein temps

Résumé du poste

CSAA Insurance Group (CSAA IG) is seeking an Associate Auto Claims Advisor to handle non-injury auto and property damage claims in a remote setting. You will verify coverages, conduct liability investigations, and guide customers through the claims process.

Training is paid for 6 weeks, Monday–Friday 8:00am–5:00pm Pacific Time, starting 12/07/2026, with a remote-first culture and potential Spanish language usage.

Qualifications

• 2+ years of customer-facing virtual environment experience preferred.
• Ability to work remotely and meet home-work requirements.
• May require Adjuster license per state requirements.

Responsabilités

• Investigate, evaluate, negotiate, and settle auto and property damage claims.
• Explain policy coverages and liability decisions to customers.
• Document files and communicate with customers and repair facilities.

Connaissances

Customer service

Remote work

Bilingual a plus

Formation

High School Diploma/GED

Description du poste

CSAA Insurance Group (CSAA IG) is seeking an Associate Auto Claims Advisor to handle non-injury auto and property damage claims in a remote setting. You will verify coverages, conduct liability investigations, and guide customers through the claims process.

Training is paid for 6 weeks, Monday–Friday 8:00am–5:00pm Pacific Time, starting 12/07/2026, with a remote-first culture and potential Spanish language usage.