Remote Auto Claims Specialist

CSAA; Nebraska; Remote; USD 34,000 - 45,000; Full time

Job summary

CSAA Insurance Group (CSAA IG) is seeking an Associate Auto Claims Advisor to handle non-injury auto claims remotely in the United States. The role involves verifying coverages, conducting liability investigations, and communicating outcomes to members, with bilingual Spanish capability considered a plus.

Training is paid, six weeks, Monday–Friday 8:00am–5:00pm Pacific Time, starting 12/07/2026. The position supports a remote-first, flexible workplace across multiple time zones (Pacific,

Qualifications

• Bilingual Spanish and English preferred; strong customer service skills.
• Ability to work remotely with minimal supervision.
• Experience in claims or insurance is a plus.

Responsibilities

• Investigate and settle auto claims, focusing on non-injury cases.
• Explain coverages and liabilities to customers clearly.
• Gather information from insured, claimants and other parties and document files.

Skills

Bilingual Spanish/English

Customer service

Remote work capability

Education

High School Diploma/GED

Job description

CSAA Insurance Group (CSAA IG) is seeking an Associate Auto Claims Advisor to handle non-injury auto claims remotely in the United States. The role involves verifying coverages, conducting liability investigations, and communicating outcomes to members, with bilingual Spanish capability considered a plus.

Training is paid, six weeks, Monday–Friday 8:00am–5:00pm Pacific Time, starting 12/07/2026. The position supports a remote-first, flexible workplace across multiple time zones (Pacific,