Remote Auto Claims Specialist

aaaie; United States; Remote; USD 45,000 - 70,000; Full time

Job summary

CSAA Insurance Group (CSAA IG) is hiring an Associate Auto Claims Adjuster for a remote role across the United States. The person will handle non-injury claims, verify coverages, conduct liability investigations, and guide customers through the claims process.

Training is provided, with state compliance and licensing considerations as noted. The position requires a high school diploma or GED, plus 2+ years of customer service in a virtual environment.

Qualifications

• 2+ years of customer service in a fast-paced setting.
• Ability to train and perform the job remotely.
• May require Adjusters license per state requirements.

Responsibilities

• Investigate, evaluate, negotiate and settle auto and property damage claims.
• Explain policy coverage and required actions to customers.
• Open and manage claims diary, gather loss details and police reports.
• Ensure compliance with state regulations and procedures.

Skills

2+ years customer service

Empathy

Time management

Organization

Bilingual a plus

Education

High School Diploma/GED

Job description

CSAA Insurance Group (CSAA IG) is hiring an Associate Auto Claims Adjuster for a remote role across the United States. The person will handle non-injury claims, verify coverages, conduct liability investigations, and guide customers through the claims process.

Training is provided, with state compliance and licensing considerations as noted. The position requires a high school diploma or GED, plus 2+ years of customer service in a virtual environment.