Remote Auto Claims Negotiator

SolvdUS, Inc; Nevada; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Remote work

Growth opportunities

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will negotiate with repair shops, review CCC estimates, and manage claims with a client-focused approach.

This full-time position offers hourly pay between $26 and $31, comprehensive benefits, a 401(k), paid time off, and a startup-like culture that values autonomy and accountability in a remote work environment.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation skills

Customer service

Communication

Independent work

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role in the United States. You will negotiate with repair shops, review CCC estimates, and manage claims with a client-focused approach.

This full-time position offers hourly pay between $26 and $31, comprehensive benefits, a 401(k), paid time off, and a startup-like culture that values autonomy and accountability in a remote work environment.