Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; California; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Remote work environment

Autonomy

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist to work remotely, negotiating with repair shops and handling claims. You will review CCC estimates, calculate charges, and communicate with shops and clients with professionalism and accuracy.

The ideal candidate has customer service experience, strong negotiation skills, and the ability to work independently in a remote environment. This full-time role offers comprehensive benefits and a startup-like culture.

Qualifications

• Experience in client/customer service.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Ability to read and interpret CCC estimates.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Customer service

Negotiation

CCC estimates

Communication skills

Time management

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist to work remotely, negotiating with repair shops and handling claims. You will review CCC estimates, calculate charges, and communicate with shops and clients with professionalism and accuracy.

The ideal candidate has customer service experience, strong negotiation skills, and the ability to work independently in a remote environment. This full-time role offers comprehensive benefits and a startup-like culture.