Remote Auto Claims Negotiator

SolvdUS, Inc; Indiana; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Remote work

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role. You will negotiate with repair shops, review CCC estimates, and manage charges while supporting claims teams.

Ideal candidates have client service experience, strong negotiation skills, and the ability to work independently in a remote setting. Competitive hourly compensation and comprehensive benefits are offered.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.

Skills

Negotiation

Customer service

Auto insurance knowledge

CCC estimates reading

Communication skills

Time management

Independent worker

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role. You will negotiate with repair shops, review CCC estimates, and manage charges while supporting claims teams.

Ideal candidates have client service experience, strong negotiation skills, and the ability to work independently in a remote setting. Competitive hourly compensation and comprehensive benefits are offered.