Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Phoenix (AZ); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Remote work

Startup culture

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist to work remotely with our auto and property claims team. You will negotiate rates with repair shops, review CCC estimates, and handle claims communications while delivering excellent service.

This full-time remote role offers hourly pay between $26 and $31, comprehensive benefits, a 401(k), PTO, and a startup-like culture that rewards initiative and accountability.

Qualifications

• Prior experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation

Customer service

Written and verbal communication

Time management

Organization

Independent work

Computer systems

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist to work remotely with our auto and property claims team. You will negotiate rates with repair shops, review CCC estimates, and handle claims communications while delivering excellent service.

This full-time remote role offers hourly pay between $26 and $31, comprehensive benefits, a 401(k), PTO, and a startup-like culture that rewards initiative and accountability.