Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Massachusetts; Remote; USD 36,000 - 43,000; Full time

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role. You will negotiate rates with repair shops, review CCC estimates, and help settle charges efficiently.

In a startup-like culture, you’ll work independently in a remote environment, manage assigned claims, and contribute to a transparent, client-focused experience. We offer competitive benefits and an hourly wage commensurate with experience.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Client service

Negotiation

Communication

Time management

Independent work

Organization

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role. You will negotiate rates with repair shops, review CCC estimates, and help settle charges efficiently.

In a startup-like culture, you’ll work independently in a remote environment, manage assigned claims, and contribute to a transparent, client-focused experience. We offer competitive benefits and an hourly wage commensurate with experience.