Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Milton (MA); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Remote work

Startup culture

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist to work remotely with our auto claims team. You will negotiate rates with repair shops, review CCC estimates, and communicate with partners to settle charges efficiently.

This full-time remote role offers competitive hourly pay, comprehensive benefits, and a startup-like culture that rewards initiative and reliability. Ideal for self-motivated, organized professionals with strong negotiation and customer service skills.

Qualifications

• Experience in client/customer service roles.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Ability to read and interpret CCC estimates is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Negotiate directly with repair shops to manage and settle charges.
• Make outbound calls to handle assigned claims.
• Review CCC estimates and total loss charges accurately.
• Calculate fees for shops and tow yards with precision.
• Communicate clearly with clients via email and phone.
• Support colleagues and foster accountability in a remote team.
• Remain organized and manage time effectively in a remote setting.

Skills

Negotiation

Customer service

Communication

Time management

Independent work

Auto insurance knowledge

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist to work remotely with our auto claims team. You will negotiate rates with repair shops, review CCC estimates, and communicate with partners to settle charges efficiently.

This full-time remote role offers competitive hourly pay, comprehensive benefits, and a startup-like culture that rewards initiative and reliability. Ideal for self-motivated, organized professionals with strong negotiation and customer service skills.