Remote Auto Claims Advisor | Flexible Hours & Bonus

CSAA Insurance Group; Alton (IL); À distance; USD 35 000 - 39 000; Plein temps

Avantages offerts par ce poste

Total compensation package

Annual bonus eligibility

Flexible Workplace

Remote-first culture

Résumé du poste

CSAA Insurance Group in the United States is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to members, while coordinating with repair facilities and other insurers.

This remote-first position offers flexible hours, bilingual ability a plus, and a structured training program starting 12/07/2026.

Qualifications

• High School Diploma or GED or 2 years of remote customer-facing experience.
• Able to work in a remote setting and meet work-from-home requirements.
• 2+ years in a fast-paced customer service role.
• Willing to work various shifts including evenings/weekends/holidays.
• Strong interpersonal and computer navigation abilities.
• Bilingual abilities are a plus.

Responsabilités

• Investigate, evaluate, negotiate and settle auto and property damage claims.
• Open claims, obtain information and loss details from insured and others.
• Explain policy coverages and appropriate actions to customers.
• Document files and communicate with customers and repair facilities.
• Ensure compliance with state regulations and SOPs.
• Manage diary system and inventory of claims.

Connaissances

Customer service

Remote work

Flexible shifts

Bilingual (plus)

Interpersonal skills

Computer skills

Formation

High School Diploma/GED

Description du poste

CSAA Insurance Group in the United States is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to members, while coordinating with repair facilities and other insurers.

This remote-first position offers flexible hours, bilingual ability a plus, and a structured training program starting 12/07/2026.