Remote Auto Claims Advisor | Flexible Schedule & Growth

CSAA Insurance Group; Minnesota; À distance; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Annual bonus eligibility

Remote-first culture

Flexible workplace

Résumé du poste

CSAA Insurance Group in the United States is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to customers.

Training is six weeks, Monday–Friday, 8:00 am–5:00 pm PT, starting 12/07/2026, with 24/7 shift flexibility. The role offers a remote-first environment, above-market compensation, annual bonus eligibility, and access to our flexible workplace.

Qualifications

• High School Diploma or GED, or 2+ years in virtual customer service.
• Ability to work remotely and meet home-based requirements.
• 2+ years of customer service in a fast-paced environment.
• Flexibility to work any shift within 24/7 operations (evenings/weekends/holidays).
• Strong interpersonal skills and good computer navigation.
• Bilingual a plus.
• Willing to use cameras during onboarding and travel as needed.
• Willing to invest extra time to help other teams.

Responsabilités

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Explain policy coverages and liability decisions to customers.
• Obtain police reports, witness statements, and loss details.
• Maintain claims diary and ensure state-compliant handling.
• Communicate with customers, repair facilities, and other adjusters.

Connaissances

Customer service

Interpersonal skills

Remote work

Bilingual

Flexible shift

Formation

High School Diploma or GED

Description du poste

CSAA Insurance Group in the United States is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to customers.

Training is six weeks, Monday–Friday, 8:00 am–5:00 pm PT, starting 12/07/2026, with 24/7 shift flexibility. The role offers a remote-first environment, above-market compensation, annual bonus eligibility, and access to our flexible workplace.