Remote Auto Claims Specialist

CSAA Insurance Group; Illinois; A distancia; USD 34.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-first culture

Annual bonus eligibility

401(k) with company match

Descripción de la vacante

CSAA Insurance Group is seeking an Associate Auto Claims Advisor to handle non-injury auto claims remotely. You will verify coverages, conduct liability investigations, and explain decisions to members.

Training is provided in a remote setting, with a 6-week program, Monday–Friday 8:00 am–5:00 pm PT starting 12/07/2026. The role offers a remote-first workplace and opportunities to collaborate across teams.

Formación

• High School Diploma or GED; remote work experience preferred.
• 2+ years in customer service in a fast-paced environment.
• Ability to work 24/7 shifts, including evenings and/or weekends and holidays.

Responsabilidades

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Explain policy coverages and liability decisions to customers.
• Maintain diary system and manage inventory to meet state guidelines.
• Open claims and collect required loss details from insured and involved parties.
• Communicate with customers, repair facilities and other adjusters.
• Ensure compliance with state regulations and procedures.

Conocimientos

Customer service

Interpersonal skills

Bilingual a plus

Educación

High School Diploma/GED

Descripción del empleo

CSAA Insurance Group is seeking an Associate Auto Claims Advisor to handle non-injury auto claims remotely. You will verify coverages, conduct liability investigations, and explain decisions to members.

Training is provided in a remote setting, with a 6-week program, Monday–Friday 8:00 am–5:00 pm PT starting 12/07/2026. The role offers a remote-first workplace and opportunities to collaborate across teams.