Remote Auto Claims Advisor - Bilingual

CSAA Insurance Group; Town of King (WI); À distance; USD 35 000 - 39 000; Plein temps

Avantages offerts par ce poste

Total compensation package

401(k) with company match

Remote-friendly culture

Résumé du poste

CSAA Insurance Group is hiring an Associate Auto Claims Advisor to handle non-injury auto and property damage claims remotely. You will verify coverages, conduct liability investigations, explain decisions to customers, and coordinate with police reports, witnesses, and other adjusters while keeping claim status updates.

Training is 6 weeks, Monday–Friday 8:00am–5:00pm PT, starting 12/07/2026. The role supports a remote-first culture with comprehensive benefits and bonus eligibility.

Qualifications

• High School Diploma or GED required; 2+ years in a customer-facing virtual environment.
• Ability to work remotely and meet work-from-home requirements.
• 2+ years of customer service in a fast-paced setting.
• Flexibility to work any shift within 24/7 operating hours, including evenings/weekends/holidays.

Responsabilités

• Handle non-injury auto and property damage claims.
• Verify and explain coverages; conduct liability investigations.
• Advise customers on liability decisions and inform them of the claims process.
• Collect police reports and statements; coordinate with other adjusters and repair facilities.

Connaissances

Customer service

Communication

Remote work readiness

Bilingual a plus

Formation

High School Diploma/GED

Outils

CRM software

MS Office

Description du poste

CSAA Insurance Group is hiring an Associate Auto Claims Advisor to handle non-injury auto and property damage claims remotely. You will verify coverages, conduct liability investigations, explain decisions to customers, and coordinate with police reports, witnesses, and other adjusters while keeping claim status updates.

Training is 6 weeks, Monday–Friday 8:00am–5:00pm PT, starting 12/07/2026. The role supports a remote-first culture with comprehensive benefits and bonus eligibility.