Remote Auto Claims Advisor - Bilingual

CSAA Insurance Group; South Dakota Park (SD); À distance; USD 35 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid training

Remote-first culture

Flexible schedule

Résumé du poste

CSAA Insurance Group is seeking an Associate Auto Claims Advisor (Remote) in the United States. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and guide customers through the claims process from a remote setting.

We offer a 6-week paid virtual training program, with training hours 8:00am–5:00pm Pacific Time, Monday to Friday. Training starts on 12/07/2026, and roles support Spanish-language explanations where needed.

Qualifications

• High School Diploma/GED or 2 years in a remote customer-facing environment.
• Ability to train and perform in remote settings; meet work-from-home requirements.
• May require Adjuster license as required by state.

Responsabilités

• Investigate, evaluate, negotiate and settle auto and property damage claims.
• Open claims and obtain loss details from insured, claimant and others.
• Explain policy coverage and recommended actions to customers.
• Maintain claim diaries and ensure compliance with state regulations.
• Communicate with customers and repair facilities; document files.
• Support remote work and participate in team collaborations.

Connaissances

Customer service

Empathy

Time management

Organization

Bilingual (Spanish a plus)

Formation

High School Diploma/GED or 2 years experience

Description du poste

CSAA Insurance Group is seeking an Associate Auto Claims Advisor (Remote) in the United States. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and guide customers through the claims process from a remote setting.

We offer a 6-week paid virtual training program, with training hours 8:00am–5:00pm Pacific Time, Monday to Friday. Training starts on 12/07/2026, and roles support Spanish-language explanations where needed.