Remote Auto Claims Advisor – Bilingual Ready

CSAA Insurance Group; Nebraska; Remote; USD 35,000 - 46,000; Full time

Job summary

CSAA Insurance Group is seeking an Associate Auto Claims Advisor to handle non-injury auto claims remotely. You will verify coverages, conduct liability investigations, explain policy terms, and communicate with insureds about claim status from a home office.

Training is paid, 6 weeks, Monday–Friday 8:00am–5:00pm Pacific Time, starting 12/07/2026. A valid license may be required by state, and bilingual abilities are a plus for this remote role.

Qualifications

• High School Diploma or GED or 2 years in a customer-facing virtual environment.
• Ability to train and work remotely; meet work-from-home requirements.
• May require Adjusters license as required by state.

Responsibilities

• Investigate, evaluate, negotiate and settle auto and property damage claims.
• Open claims and obtain required information and loss details from insured, claimant and others.
• Explain policy coverage and recommended actions to customers; provide updates on claim status.

Skills

Customer service

Bilingual

Remote work

Education

High School Diploma/GED

Job description

CSAA Insurance Group is seeking an Associate Auto Claims Advisor to handle non-injury auto claims remotely. You will verify coverages, conduct liability investigations, explain policy terms, and communicate with insureds about claim status from a home office.

Training is paid, 6 weeks, Monday–Friday 8:00am–5:00pm Pacific Time, starting 12/07/2026. A valid license may be required by state, and bilingual abilities are a plus for this remote role.