Remote Auto Claims Adjuster - Bilingual

CSAA Insurance Group; Clifton (TX); Remote; USD 35,000 - 46,000; Full time

Job summary

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and communicate with insureds about liability decisions.

The position offers paid 6-week virtual training, Monday-Friday 8:00am-5:00pm Pacific Time, starting 12/07/2026. Responsibilities include explaining policy terms, obtaining reports, and coordinating with repair facilities while maintaining compliance and timely

Qualifications

• 2+ years of customer service experience in a fast-paced setting.
• Capability to train and perform the job in a remote setting.
• May require Adjusters license as required by state.

Responsibilities

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Handle a diary system to review and resolve claims within state guidelines.
• Open claims and acquire information from insured, claimant and others involved.

Skills

Customer service

Remote work

Bilingual

Education

High School Diploma/GED

Job description

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto claims, verify coverages, conduct liability investigations, and communicate with insureds about liability decisions.

The position offers paid 6-week virtual training, Monday-Friday 8:00am-5:00pm Pacific Time, starting 12/07/2026. Responsibilities include explaining policy terms, obtaining reports, and coordinating with repair facilities while maintaining compliance and timely