Remote Auto Claims Advisor - Bilingual

CSAA Insurance Group; Eagle (ID); Remote; USD 35,000 - 39,000; Full time

Benefits offered by this job

6-week training

Remote work

Bonus potential

Job summary

CSAA Insurance Group is hiring an Associate Auto Claims Advisor for a remote role across the United States. You'll handle non-injury auto claims, verify coverages, and guide customers through the claims process while coordinating with adjusters from other companies.

The role requires a high school diploma or GED, strong customer service skills, and the ability to work remotely with a reliable home setup. Training is 6 weeks, Monday–Friday 8:00am–5:00pm PT, starting 12/07/2026, with potential

Qualifications

• HS diploma or GED or 2 years remote customer service experience.
• Ability to work remotely and meet home office requirements.
• Possess or obtain Adjusters license as required by state.

Responsibilities

• Investigate and settle auto and property damage claims.
• Explain coverages and conduct liability investigations.
• Obtain reports, statements and contact involved parties.
• Maintain claim diaries and ensure state-compliant handling.
• Communicate with customers and repair facilities.

Skills

Customer service

Bilingual Spanish

Communication skills

Time management

Remote work capability

Education

High School Diploma/GED

Job description

CSAA Insurance Group is hiring an Associate Auto Claims Advisor for a remote role across the United States. You'll handle non-injury auto claims, verify coverages, and guide customers through the claims process while coordinating with adjusters from other companies.

The role requires a high school diploma or GED, strong customer service skills, and the ability to work remotely with a reliable home setup. Training is 6 weeks, Monday–Friday 8:00am–5:00pm PT, starting 12/07/2026, with potential