Remote Auto Claims Adjuster – Bilingual

CSAA Insurance Group; Yuma (AZ); Remote; USD 34,000 - 45,000; Full time

Benefits offered by this job

Paid 6-week virtual training

Remote-first culture

Career development opportunities

Job summary

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto and property damage claims, verify coverages, conduct liability investigations, and communicate outcomes to members from a home-based setting.

The role emphasizes remote work readiness, multi-tasking across claims, and the ability to explain insurance terms in English and Spanish when needed. Training is provided and remote-friendly with flexible schedules.

Qualifications

• High School Diploma/GED or 2 years of experience in a customer facing virtual environment leveraging internet, phone and chat features.
• Capability to train and perform the job in a remote setting as required. If working remotely, capability to meet our work from home requirement.
• May require Adjusters license as required by state.

Responsibilities

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Explain policy, coverage and appropriate course of action to customers.
• Documents claim files and communicates with customers and repair facilities.

Skills

Customer service

Bilingual

Time management

Education

High school diploma

Job description

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will handle non-injury auto and property damage claims, verify coverages, conduct liability investigations, and communicate outcomes to members from a home-based setting.

The role emphasizes remote work readiness, multi-tasking across claims, and the ability to explain insurance terms in English and Spanish when needed. Training is provided and remote-friendly with flexible schedules.