Remote Auto Claims Adjuster – Bilingual

CSAA Insurance Group; Clayton (MO); Remote; USD 35,000 - 46,000; Full time

Benefits offered by this job

Flexible workplace

401(k) with company match

Annual bonus eligibility

Job summary

CSAA Insurance Group is hiring for an Associate Auto Claims Advisor in a remote capacity across multiple time zones. The role focuses on handling non-injury auto claims, explaining coverages, and guiding customers through the claims process.

Candidates should have a High School Diploma or equivalent, be able to work remotely, and may need an Adjuster license depending on state requirements. Bilingual skills are a plus in this remote environment.

Qualifications

• High School Diploma or GED or equivalent required.
• Capability to train and work remotely as required.
• May require Adjusters license per state requirements.

Responsibilities

• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Opens claims and gathers loss details from insured, claimants and others.
• Explains policy coverages and appropriate next steps to customers.
• Maintains diary system to review and resolve claims per state rules.
• Documents files and communicates with customers and repair facilities.
• Ensures compliance with state regulations and SOPs.

Skills

Customer service

Remote work

Bilingual

Time management

Education

High School Diploma/GED

Job description

CSAA Insurance Group is hiring for an Associate Auto Claims Advisor in a remote capacity across multiple time zones. The role focuses on handling non-injury auto claims, explaining coverages, and guiding customers through the claims process.

Candidates should have a High School Diploma or equivalent, be able to work remotely, and may need an Adjuster license depending on state requirements. Bilingual skills are a plus in this remote environment.