Remote Auto Appraiser - Virtual Inspections & Settlements

VetJobs; Richardson (TX); On-site; USD 65,000 - 108,000; Full time

Job summary

Travelers Insurance is hiring an Inside Auto Appraiser in Richardson, TX. You will virtually inspect damaged vehicles, estimate repair costs, and determine actual cash value to settle total losses.

The role requires strong customer service, ability to work independently, and collaboration with repair partners and claim staff. Preferred candidates hold a bachelor’s degree with an active adjuster license where applicable and at least two years of auto damage appraisal experience.

Qualifications

• Bachelor’s Degree preferred; High School/GED required
• Active adjuster license, where applicable
• Two years auto physical damage appraisal experience or equivalent
• Proficient in claims management software and Microsoft Office

Responsibilities

• Review and assess vehicle damage through virtual inspections
• Prepare repair estimates using industry software for parts, labor, and materials
• Determine actual cash value (ACV) via market research and comparisons
• Negotiate with body shops, customers, and third parties for fair settlements
• Collaborate with Direct Repair partners and claim teams to coordinate repairs
• Explain appraisal process to customers and keep them informed

Job description

Travelers Insurance is hiring an Inside Auto Appraiser in Richardson, TX. You will virtually inspect damaged vehicles, estimate repair costs, and determine actual cash value to settle total losses.

The role requires strong customer service, ability to work independently, and collaboration with repair partners and claim staff. Preferred candidates hold a bachelor’s degree with an active adjuster license where applicable and at least two years of auto damage appraisal experience.