Remote Associate Solutions Engineer – Pre‑Sales

Fortra; Atlanta (GA); A distancia; USD 80.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision coverage

401(k), HSA, and FSA plans

Flexible PTO policy

Tuition and personal enrichment reimb.

ID Theft Protection Program

Descripción de la vacante

Fortra is seeking an Associate Solutions Engineer to join the Sales team. In this role you will support pre-sales activities, understand customer requirements, and design tailored solutions.

You will lead product demonstrations, assist with proofs of concept, and help craft proposals that address technical and business needs. You will also participate in webinars, tradeshows, and content development, building trusted client relationships while contributing to business growth.

Formación

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field preferred; equivalent experience considered.
• Experience in a technical, customer-facing, software, or solutions-focused environment preferred.
• Strong technical aptitude with the ability to quickly learn new products and technologies.
• Strong communication and presentation skills with the ability to explain technical concepts clearly.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate across teams, manage multiple priorities, and maintain a customer-focused approach.

Responsabilidades

• Partner with sales representatives and collaborate on activities with prospective customers.
• Conduct pain-discovery processes to understand customer needs and articulate solutions that best address those needs.
• Develop, present, and deliver high-impact product demonstrations.
• Own the customer evaluation process for proposed products and solutions, including executing trials and proofs of concept.
• Identify technical and functional objections during the sales process, develop creative solutions and collaborate with the appropriate teams on remediation.
• Build and present customer proposals, articulating benefits and demonstrating how our solutions address customer needs at all levels, including C-level executives.
• Estimate professional services effort and develop project plans, when needed, to support successful customer deployments.
• Understand the competitive landscape and use that knowledge to differentiate our solutions during the sales process.
• Maintain knowledge of the company’s portfolio to identify and generate cross-selling opportunities.
• Collaborate with partners on activities such as customer visits, demonstrations, proposals, events, and other initiatives.
• Support the partner recruitment process and participate in calls with prospective partners.
• Participate in partner enablement activities, including technical training and functional enablement.
• Deliver technical presentations and respond to technical questions during sales calls.
• Represent the company at trade shows, user group events, conferences, and virtual events.
• Deliver presentations at industry events, as applicable.
• Participate in webinars on specific products, solutions, or technical topics.
• Assist with outbound activities supporting the launch of new products and releases.
• Serve as a market expert on assigned products, including how customers use them, how competitors position against them, and how the field sells and services them.

Conocimientos

Technical aptitude

Communication skills

Analytical thinking

Problem solving

Team collaboration

Educación

Bachelor's degree in CS/IT/Engineering/Business

Descripción del empleo

Fortra is seeking an Associate Solutions Engineer to join the Sales team. In this role you will support pre-sales activities, understand customer requirements, and design tailored solutions.

You will lead product demonstrations, assist with proofs of concept, and help craft proposals that address technical and business needs. You will also participate in webinars, tradeshows, and content development, building trusted client relationships while contributing to business growth.