Remote Associate Solutions Engineer – Pre-Sales

Fortra; Phoenix (AZ); Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k), HSA, and FSA plans

Flexible PTO policy

Tuition and personal enrichment reimb

Job summary

Fortra seeks an Associate Solutions Engineer to join our Sales team. You will engage in pre‑sales activities, understand customer requirements, and demonstrate product capabilities while designing tailored proposals to maximize value.

You will also contribute to marketing initiatives and collaborate with sales on partner-enabled activities. The role includes owning the evaluation process, addressing objections, and presenting proposals to executives.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field preferred.
• Experience in a technical, customer-facing, software, or solutions-focused environment preferred.
• Ability to collaborate across teams, manage multiple priorities, and maintain a customer-focused approach.

Responsibilities

• Conduct pain-discovery processes to understand customer needs and articulate solutions that address them.
• Own the customer evaluation process for proposed products and solutions, including trials and proofs of concept.
• Identify technical and functional objections during the sales process, develop creative solutions, and collaborate with the appropriate teams on remediation.
• Build and present customer proposals, articulating benefits and addressing customer needs at all levels, including C-level executives.
• Estimate professional services effort and develop project plans, when needed, to support deployments.

Skills

Pre-sales

Customer-facing

Collaboration across teams

Project planning

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field

Job description

Fortra seeks an Associate Solutions Engineer to join our Sales team. You will engage in pre‑sales activities, understand customer requirements, and demonstrate product capabilities while designing tailored proposals to maximize value.

You will also contribute to marketing initiatives and collaborate with sales on partner-enabled activities. The role includes owning the evaluation process, addressing objections, and presenting proposals to executives.