Remote Associate Solutions Engineer (Pre-Sales)

Fortra; Austin (TX); Remote; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) plan

HSA / FSA

Flexible PTO

Tuition reimbursement

ID Theft Protection

Job summary

Fortra is seeking an Associate Solutions Engineer to join our Sales team. You will support pre‑sales activities by working with prospective customers to understand their requirements and demonstrate product capabilities.

You will help design tailored proposals, deliver high‑impact demos, and own the customer evaluation process, including trials and proofs of concept. Collaboration with cross‑functional teams is essential to meet customer needs and drive growth.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field preferred; equivalent experience considered.
• Experience in a technical, customer-facing, software, or solutions-focused environment preferred.
• Strong technical aptitude with the ability to quickly learn new products and technologies.
• Strong communication and presentation skills with the ability to explain technical concepts clearly.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate across teams, manage multiple priorities, and maintain a customer-focused approach.

Responsibilities

• Partner with sales representatives and collaborate on activities with prospective customers.
• Conduct pain-discovery processes to understand customer needs and articulate solutions that best address those needs.
• Develop, present, and deliver high-impact product demonstrations.
• Own the customer evaluation process for proposed products and solutions, including executing trials and proofs of concept.
• Identify technical and functional objections during the sales process, develop creative solutions and collaborate with the appropriate teams on remediation.
• Build and present customer proposals, articulating the benefits of our company and demonstrating how our solutions address customer needs at all levels, including C-level executives.
• Estimate professional services effort and develop project plans, when needed, to support successful customer deployments.
• Understand the competitive landscape and use that knowledge to differentiate our solutions during the sales process.
• Maintain knowledge of the company’s portfolio to identify and generate cross‑selling opportunities.

Skills

Technical aptitude

Customer-facing

Communication skills

Analytical thinking

Cross-team collaboration

Problem solving

Education

Bachelor's degree

Job description

Fortra is seeking an Associate Solutions Engineer to join our Sales team. You will support pre‑sales activities by working with prospective customers to understand their requirements and demonstrate product capabilities.

You will help design tailored proposals, deliver high‑impact demos, and own the customer evaluation process, including trials and proofs of concept. Collaboration with cross‑functional teams is essential to meet customer needs and drive growth.