Remote Associate Solutions Engineer – Pre-Sales Expert

Fortra; Phoenix (AZ); Remote; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) enrollment and HSA/FSA plans

Flexible PTO policy

Tuition and personal enrichment reimbu

ID Theft Protection Program

Job summary

Fortra is seeking an Associate Solutions Engineer to join the Sales team. You will lead pre‑sales activities, demonstrations, and customer requirements analysis to tailor solutions that deliver value.

You will also participate in webinars, tradeshows, and content development to support growth and market presence. The role emphasizes technical aptitude, strong communication, and the ability to build trusted client relationships while collaborating across teams and partners to advance

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• Experience in a technical, customer-facing, software, or solutions-focused environment preferred.
• Strong technical aptitude with the ability to quickly learn new products and technologies.
• Strong communication and presentation skills with the ability to explain technical concepts clearly.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate across teams, manage multiple priorities, and maintain a customer-focused approach.

Responsibilities

• Deliver presales activities, beginning with product demonstrations.
• Collaborate with sales representatives and prospective customers to understand needs and present solutions.
• Own the customer evaluation process, including trials and proofs of concept.
• Identify objections and develop creative remediation with the relevant teams.
• Build and present customer proposals that address needs at all levels, including C‑level executives.
• Estimate professional services effort and develop project plans when needed for deployments.
• Maintain knowledge of the portfolio to identify cross-selling opportunities.
• Represent the company at trade shows, user group events, conferences, and virtual events.

Skills

Technical aptitude

Communication skills

Presentation skills

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field

Job description

Fortra is seeking an Associate Solutions Engineer to join the Sales team. You will lead pre‑sales activities, demonstrations, and customer requirements analysis to tailor solutions that deliver value.

You will also participate in webinars, tradeshows, and content development to support growth and market presence. The role emphasizes technical aptitude, strong communication, and the ability to build trusted client relationships while collaborating across teams and partners to advance