Remote Associate Solutions Engineer — Pre-Sales & Demos

Fortra; Williamstown (NJ); Remote; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) plan

HSA & FSA plans

Flexible PTO

Tuition reimbursement

ID Theft Protection

Job summary

Fortra is seeking an Associate Solutions Engineer to join the Sales team. You will work closely with prospective customers to understand technical and business needs, demonstrate product capabilities, and design tailored solutions that deliver maximum value.

You will also contribute to webinars, tradeshows, and content development to support growth. The role requires strong technical aptitude, excellent communication, and the ability to build trusted relationships with clients while driving

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field.
• Experience in a technical, customer-facing software or solutions environment.
• Strong technical aptitude and ability to learn new products quickly.
• Excellent communication and presentation skills.
• Analytical, problem-solving, and organizational abilities.
• Ability to collaborate across teams and maintain a customer-focused approach.

Responsibilities

• Deliver presales activities, beginning with product demonstrations.
• Develop tailored solution proposals and engage with prospective customers.
• Own the customer evaluation process, including trials and proofs of concept.
• Identify objections and coordinate remediation with teams.
• Present customer proposals and articulate value to all levels, including executives.
• Estimate professional services effort and create project plans when needed.
• Maintain knowledge of the portfolio to identify cross-selling opportunities.
• Collaborate with partners on visits, demonstrations, and events.
• Represent the company at industry events and webinars.
• Support marketing initiatives and product launches.

Skills

Technical aptitude

Communication skills

Presentation skills

Analytical thinking

Problem-solving

Organizational skills

Team collaboration

Customer-focused

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field

Job description

Fortra is seeking an Associate Solutions Engineer to join the Sales team. You will work closely with prospective customers to understand technical and business needs, demonstrate product capabilities, and design tailored solutions that deliver maximum value.

You will also contribute to webinars, tradeshows, and content development to support growth. The role requires strong technical aptitude, excellent communication, and the ability to build trusted relationships with clients while driving