Remote API Solutions Analyst II

CSAA Insurance Group; West Virginia; Remote; USD 49,000 - 66,000; Full time

Benefits offered by this job

Annual discretionary bonus

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group is hiring an API IT Solutions Analyst II to deliver enterprise APIs powering critical applications across sales, service and claims. You will onboard partners to the API ecosystem, translate business needs into technical requirements, and maintain comprehensive documentation.

You will collaborate with BRMs, BSAs, PMs, architects and developers, ensuring alignment with business objectives while supporting testing and data analysis efforts. Remote-friendly role across the US.

Qualifications

• Bachelor's degree or equivalent in CS/IS or related field.
• 3-5 years of system documentation or technical writing.
• Translate business requirements into non-functional requirements.
• Solid understanding of development, QA and integration methodologies.
• Trace transactions through a complex system and document interactions.

Responsibilities

• Collaborate with BRM/BRMC, BSA, PM, Developers and QA to gather and translate requirements.
• Coordinate with project managers to meet timelines and milestones.
• Develop and maintain SOPs to ensure consistency and efficiency.
• Author API mapping sheets and API specifications.
• Create, maintain, and update documentation including technical requirements and data flows.
• Assist with UAT and training material development.
• Extract, analyze, and interpret data to support decisions and track metrics.

Skills

Technical writing

API integration

Requirements analysis

Data analysis

Project coordination

Education

Bachelor's degree

Job description

CSAA Insurance Group is hiring an API IT Solutions Analyst II to deliver enterprise APIs powering critical applications across sales, service and claims. You will onboard partners to the API ecosystem, translate business needs into technical requirements, and maintain comprehensive documentation.

You will collaborate with BRMs, BSAs, PMs, architects and developers, ensuring alignment with business objectives while supporting testing and data analysis efforts. Remote-friendly role across the US.