Remote API Solutions Analyst II

CSAA Insurance Group; Arizona; Remote; USD 49,000 - 66,000; Full time

Job summary

CSAA Insurance Group is hiring an API IT Solutions Analyst II- Remote to deliver enterprise APIs powering sales, service and claims. You will onboard partners to our API ecosystem, troubleshoot issues and ensure seamless integration across channels.

The role emphasizes collaboration across BRM/BRMC, BSA, PM, Architects and developers, with responsibilities in documentation, testing support, data analysis and reporting.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field.
• 3-5 years of system documentation experience and/or technical writing.
• Ability to translate business requirements into non-functional requirements.
• Solid understanding of development, QA and integration methodologies.
• Ability to trace transactions through a complex system and document interactions.

Responsibilities

• Collaborate with BRM/BRMC, BSA, PM, developers and QA to capture and translate requirements.
• Coordinate with project managers to meet timelines and milestones.
• Develop and maintain SOPs to ensure consistency and efficiency.
• Create API mappings and specifications; maintain documentation.
• Assist with testing, training, data analysis and reporting.

Skills

System documentation

Technical writing

Business requirements

Non-functional requirements

QA & integration

Transaction tracing

Education

Bachelor's degree in Computer Science/Info Systems or related

Job description

CSAA Insurance Group is hiring an API IT Solutions Analyst II- Remote to deliver enterprise APIs powering sales, service and claims. You will onboard partners to our API ecosystem, troubleshoot issues and ensure seamless integration across channels.

The role emphasizes collaboration across BRM/BRMC, BSA, PM, Architects and developers, with responsibilities in documentation, testing support, data analysis and reporting.