Remote AI Workflow & Systems Designer Lead

CSAA; Rhode Island; Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

401(k) match

Annual bonus eligibility

Remote-first culture

Flexible workplace

Job summary

CSAA Insurance Group is hiring a Senior AI Workflow & Systems Designer. You will partner with business leaders to reinvent workflows and design AI-ready systems of work across multiple teams, applications, and data sources.

You will translate complex requirements into tangible design artifacts and guide cross-functional workshops to achieve aligned future-state decisions. The role emphasizes human-AI collaboration, reuse of enterprise patterns, and shaping a scalable design practice.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow/process transformation, design strategy, digital transformation, or management consulting.
• Experience leading multi-functional engagements across business units and tech platforms.
• Ability to translate complex problems into coherent future-state systems.
• Strong AI fluency including generative AI, automation, and AI-enabled workflows.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across multiple teams and apps.
• Design end-to-end systems of work linking front-stage experiences with back-end processes and AI agents.
• Translate business needs into implementation-ready designs and artifacts.
• Facilitate workshops to move teams from ambiguity to aligned decisions.
• Create reusable patterns and templates for enterprise systems design.

Skills

Systems design

AI fluency

Workflow design

Facilitation

Visual communication

Education

Bachelor's degree or equivalent

Job description

CSAA Insurance Group is hiring a Senior AI Workflow & Systems Designer. You will partner with business leaders to reinvent workflows and design AI-ready systems of work across multiple teams, applications, and data sources.

You will translate complex requirements into tangible design artifacts and guide cross-functional workshops to achieve aligned future-state decisions. The role emphasizes human-AI collaboration, reuse of enterprise patterns, and shaping a scalable design practice.