Remote AI Workflow & Systems Design Lead

AAA - CSAA Insurance Group; Oklahoma; Remote; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group in the United States is seeking an AI Workflow and Systems Design Lead for a remote role. You will design end-to-end systems of work that integrate human and AI capabilities, lead discovery, and translate business needs into practical designs across departments.

You will partner with executives to reinvent workflows, establish reusable design patterns, and ensure designs meet enterprise standards for value and governance.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years in systems design, service design, workflow transformation or related fields.
• Strong AI fluency, including generative AI and AI-enabled workflow patterns.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design across cross-functional teams.
• Design human-in-the-loop approaches and define AI interaction points.
• Create implementation-ready design artifacts and reusable patterns.
• Partner with business leaders to translate goals into design.

Skills

Systems design

Workflow design

AI fluency

Leadership workshops

Business alignment

Education

Bachelor's degree or equivalent

Tools

None

Job description

CSAA Insurance Group in the United States is seeking an AI Workflow and Systems Design Lead for a remote role. You will design end-to-end systems of work that integrate human and AI capabilities, lead discovery, and translate business needs into practical designs across departments.

You will partner with executives to reinvent workflows, establish reusable design patterns, and ensure designs meet enterprise standards for value and governance.