Remote AI Workflow & Systems Design Lead

AAA - CSAA Insurance Group; Massachusetts; À distance; USD 144 000 - 193 000; Plein temps

Résumé du poste

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to partner with business and technology teams to redesign complex workflows and create AI-ready systems of work. This remote role leads discovery, defines how people and AI collaborate, and translates needs into implementation-ready designs.

You will help build repeatable Enterprise Systems Design practices and drive across an enterprise-scale transformation with measurable business value.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow transformation or related fields.
• Strong AI fluency and understanding of human-AI interaction.
• Experience leading multi-functional workshops and senior-level engagements.

Responsabilités

• Lead AI Workflow Reinvention and Systems-of-Work Design across teams.
• Define end-to-end systems of work connecting people, processes, data, and AI.
• Design human-in-the-loop approaches and intervention triggers.
• Translate business needs into implementation-ready design artifacts.
• Partner with executives to drive enterprise design standards and reuse.

Connaissances

AI workflow

Systems design

Workshop facilitation

Enterprise design

Stakeholder collaboration

Formation

Bachelor's degree or equivalent

Description du poste

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to partner with business and technology teams to redesign complex workflows and create AI-ready systems of work. This remote role leads discovery, defines how people and AI collaborate, and translates needs into implementation-ready designs.

You will help build repeatable Enterprise Systems Design practices and drive across an enterprise-scale transformation with measurable business value.