Remote AI Systems & Workflow Design Lead

AAA - CSAA Insurance Group; Florida; Hybrid; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group (CSAA IG) is hiring an AI Workflow and Systems Design Lead in a remote role across the United States. You will partner with business leaders to redesign complex workflows, create AI-ready systems, and drive enterprise design practices that link business goals with technology delivery.

You will lead discovery, define human-AI collaboration, and produce design artifacts while ensuring governance, risk, and value realisation.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow/process transformation, or related fields.
• Strong AI fluency and understanding of AI-enabled workflow patterns.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across multiple teams.
• Translate business needs into implementation-ready designs for enterprise systems.
• Partner with business leaders and cross-functional teams to drive workflow redesign and adoption.

Skills

Bachelor's degree or equivalent

AI fluency

Systems thinking

Workshop facilitation

Leadership without authority

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group (CSAA IG) is hiring an AI Workflow and Systems Design Lead in a remote role across the United States. You will partner with business leaders to redesign complex workflows, create AI-ready systems, and drive enterprise design practices that link business goals with technology delivery.

You will lead discovery, define human-AI collaboration, and produce design artifacts while ensuring governance, risk, and value realisation.