Remote AI Workflow & Systems Design Lead

AAA - CSAA Insurance Group; Louisiana; À distance; USD 144 000 - 193 000; Plein temps

Résumé du poste

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to partner with business and technology teams to redesign complex workflows and create AI-ready systems of work. The role leads discovery, defines how people and AI collaborate, translates business needs into implementation-ready designs, and helps build repeatable enterprise design practices.

This remote role supports a nationwide team with emphasis on collaboration, governance, and delivering measurable business value.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow transformation, or related fields.
• Strong AI fluency, including practical knowledge of generative AI and AI-enabled workflow patterns.
• Experience facilitating senior-level, multi-functional workshops.

Responsabilités

• Lead discovery and future-state design for complex workflows spanning multiple teams and systems.
• Define human-AI collaboration and create implementation-ready designs.
• Translate business needs into system-of-work requirements without prescribing specific architectures.
• Develop reusable design artifacts and patterns for enterprise-wide reuse.
• Partner with business leaders and cross-functional teams to drive modernization and AI initiatives.

Connaissances

AI fluency

Systems thinking

Design strategy

Workshop facilitation

Formation

Bachelor's degree or equivalent

Master's degree in Design Strategy or related field

Description du poste

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to partner with business and technology teams to redesign complex workflows and create AI-ready systems of work. The role leads discovery, defines how people and AI collaborate, translates business needs into implementation-ready designs, and helps build repeatable enterprise design practices.

This remote role supports a nationwide team with emphasis on collaboration, governance, and delivering measurable business value.