Remote AI Workflow Architect & Systems Design Lead

CSAA Insurance Group; Athens (GA); Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Remote-first culture

Annual bonus eligibility

401(k) match

Job summary

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead—Remote. The role focuses on redesigning complex workflows and building AI-ready systems of work across the enterprise, partnering with business and technology teams to translate needs into implementable designs.

The successful candidate will lead discovery, design end-to-end systems, and facilitate multi-functional workshops to move from ambiguity to aligned future-state decisions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years in systems design, service design, workflow transformation or related fields.
• Deep expertise translating complex problems into future-state systems.
• Experience leading multi-functional engagements across units or platforms.
• Strong AI fluency including generative AI, agents, automation, and decision support.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across the enterprise.
• Partner with business leaders to understand goals, pain points, and opportunities for workflow reinvention.
• Translate business needs into implementation-ready designs and ensure alignment with enterprise standards.
• Define human-AI interaction, orchestration, and control mechanisms within workflows.

Skills

Systems thinking

AI fluency

Workshops facilitation

Cross-functional collaboration

Business to tech translation

Leadership as senior IC

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead—Remote. The role focuses on redesigning complex workflows and building AI-ready systems of work across the enterprise, partnering with business and technology teams to translate needs into implementable designs.

The successful candidate will lead discovery, design end-to-end systems, and facilitate multi-functional workshops to move from ambiguity to aligned future-state decisions.